Everyone falls ill from time to time, but the way an organisation deals with absence and presenteeism determines the eventual cost to the business. In order to achieve a significant and sustained reduction in sickness absence and presenteeism, our experienced clinical and specialist absence managers get to work at the heart of an organisation, examining company culture and processes and delineating clear care pathways.

Our approach is proactive and comprehensive: promoting the positive effects of work, educating employees on living a healthy lifestyle and offering the appropriate rehabilitation support to employees who have been out of work due to ill health.

Strategies will vary from company to company, but can involve the implementation of health promotion and education programmes, improvement of OH referral procedures, return-to-work programmes, early referral to specialists such as physiotherapists and CBT counsellors and preventative strategies such as workstation assessments and lifestyle screening.

Our online case tracking system, Healthtrak, is a secure portal which makes it easy to track absence, make referrals, monitor case progress and download medical reports via one single interface. Management information produced by the system helps to assess adherence to SLAs and monitor absence rates and referral types.